Auckland’s new public transport system “Hop” has been reviewed as not user friendly for tertiary students. A student ID is not enough validation to renew a Hop card. Signed and scanned documents from approved members have to also be included. Ten working days must be allowed for the concession to be renewed and only cash is accepted. This process measure was put into place for security measures. Is it really the best way to go about it in terms of usability? Probably not. Linking up with the universities would be a better solution if they are worried about security. In Sydney all that is needed is a student ID card. I think this systems are great, as I outlined in my prior post on this.